For Delivery in Argentina, Belize, Bolivia, Brasil, Costa Rica, Ecuador, El Salvador, Guatemala, Honduras, Nicaragua, Panama, Paraguay, Uruguay, Republica Dominicana y Venezuela. Delivery in 2-4 days.
The cost of products are expressed in American Dolar? Yes, the briefed prices are in American Dolar.
Exist an amount of purchase so that it can be sent? No, you can choose anyone of products available and will be send to nobody country.
I pay something type of tax by the value of the product? No, the client only will be cancel the amount of the product that has chosen.
The adressee must pay something extra to the moment that gives my flattery to him? No, the person in Argentina that to receive flattery, does not have to pay nothing extra amount. Only will to sign order, given product and to enclose in her the number of the identity card that she has. In case he is a children that receives the purchase, somebody parents adult will be that to sign by him.
How do you do delivery of products? They are made in an average of 4 days 5 hours after made .
The stores in Perú, Mexico and Chile, where the deliveries are made 4 hours
after made the buy. The delivery to USA are made in 3 to 4 days.
If I want that delivery arrives at one hour determined, I can? No, the delivery for nobody country do not arrive at one hour nor certain day
is made via FTD and they do not have exact hour of arrival.
Have I security when entering the data of my credit card ? If, the information entered to our system is compeltamente
confidential. Our servants are compeltamente reliable and the
information is handled single by the authorized personal.
Can I know that in agreement Rosatel received my order? Our system send automatic a copy of the order received to the email of the client expressing the conformity of the made order.
As I have confirmation of delivery of my order? Our personal send you email once we have confirm the delivery.
I make to erase if mistake when choosing the amount of products, or the color of the flowers or the reason to me for the globe or card? If exist a mistake at the time of entering products has committed some
you you can modify its purchase entering to stock-market OF PURCHASES
in the superior part of the screen. Here you can to modify the amount of article that selection aslike the characteristic of the product, being filled the box with the number of article that it wants to order and in the end you press botton TO UPDATE. Same as can erase pressing boton TO ERASE in the row of article corresponding.
If already at the time of making the payment and desire to add, How I Do? It can go to category of the wished product and to choose the product, soon enters to stock-market OF PURCHASES located in the superior part of the screen to verify the purchase that this to make and to make the modifications that wish. Here you can to modify he amount of article that selection as like the characteristic of the product, being filled the box with the number of article that it wants to order and in the end you press
boton TO UPDATE. Same as can erase item pressing boton TO ERASE in the row of article corresponding.
What average of payment accepts? It can make the payment with credit cards: Visa, Mastercard, American Express and Diners Club.
What happens if they are going to leave flattery and does not find to anybody in address or they cannot receive it? FTD send the giftand in the case that is not anybody in house, FTD
leaves a note in the house and returns to do delivery.
In the case which we have something problem that cannot be solved by us, we come to communicate with the client.
